Terms and Conditions

Last updated: May 2025

1. Acceptance of Terms

By accessing and using PrizeHarbourAU, you accept and agree to be bound by the terms and provision of this agreement.

You must be at least 18 years of age to participate in lottery games through our platform.

2. Eligibility and Registration

To participate in lottery games, you must:

  • Be at least 18 years of age
  • Be a resident of Australia
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your contact information is current and accurate
4. Lottery Participation

When participating in lottery games:

  • All ticket purchases are final and non-refundable
  • You must claim prizes within the specified time period
  • We reserve the right to verify winner eligibility
  • Taxes on winnings are the responsibility of the winner
5. Responsible Gaming

We are committed to promoting responsible gaming:

  • Set spending limits on your account
  • Take regular breaks from gaming
  • Seek help if gambling becomes a problem
  • Contact Gambling Help Australia: 1800 858 858
6. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy and applicable Australian privacy laws.

7. Limitation of Liability

PrizeHarbourAU shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Governing Law

These terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.

9. Contact Information

For questions about these terms, contact us:

  • Email: legal@prizeharbourau.com
  • Phone: 1800 PRIZE AU
  • Address: Level 1, 3-9 Birrarung Marr, Melbourne VIC 3000, Australia