We're here to help! Get in touch with our support team.
1800 LOTTO AU (1800 568 862)
Toll-free within Australia
support@prizeharbourau.com
We respond within 24 hours
Level 1, 3-9 Birrarung Marr
Melbourne VIC 3000
Australia
Monday - Friday: 8:00 AM - 8:00 PM AEST
Saturday - Sunday: 9:00 AM - 5:00 PM AEST
If you need help with gambling-related concerns, these resources are available 24/7:
Gambling Help Australia: 1800 858 858
Lifeline Australia: 13 11 14
Beyond Blue: 1300 22 4636
Winnings are automatically credited to your account. For prizes over $1,000, additional verification may be required.
We accept all major credit cards, PayPal, and bank transfers from Australian banks.
Yes, we use bank-level SSL encryption and are fully licensed and regulated in Australia.